mitch-91 Posted October 12, 2015 Report Share Posted October 12, 2015 I picked up a brand new aqua one cannister filter around 3 days ago last night when i opened up the cabneit i noticed water around the filter i soaked it up and this morning there was more. Upon inspection i noticed a small crack down the bottom of the canister. My question is what should i do? Water loss is minimal but i have a feeling jt will only get worse. Link to comment Share on other sites More sharing options...
Lictoga Posted October 12, 2015 Report Share Posted October 12, 2015 If your purchased it new take it back and exchange it. If hhou brought it as is second hand could try sealing it Link to comment Share on other sites More sharing options...
mitch-91 Posted October 12, 2015 Author Report Share Posted October 12, 2015 Yeah brought it from h20 at booval Link to comment Share on other sites More sharing options...
Sacrilicious Posted October 12, 2015 Report Share Posted October 12, 2015 Take it back right away - they should be able to swap it for a non broken one. Link to comment Share on other sites More sharing options...
mitch-91 Posted October 12, 2015 Author Report Share Posted October 12, 2015 Cheers will do. Just a pain in the ass you buy somthing and get it home set it all up to find out a day later its broken :@ Link to comment Share on other sites More sharing options...
mbunamad Posted October 12, 2015 Report Share Posted October 12, 2015 Cheers will do. Just a pain in the ass you buy somthing and get it home set it all up to find out a day later its broken :@ Oh well at least you are fortunate you bought it at a bricks and mortar shop and can return it in person. If you had bought it online imagine the possible hassles getting it replaced quickly. Long live the LFS! Link to comment Share on other sites More sharing options...
mitch-91 Posted October 12, 2015 Author Report Share Posted October 12, 2015 Shop is closed today so looks like ill take it tomorrow. As for buying online man that would be stressful not to mention hasstle of posting it back. Link to comment Share on other sites More sharing options...
Umbee fan Posted October 12, 2015 Report Share Posted October 12, 2015 They might say you cracked it ? Link to comment Share on other sites More sharing options...
mitch-91 Posted October 13, 2015 Author Report Share Posted October 13, 2015 I know i got a feeling they will too get out of replacing it but i dont see how i cracked it i never dropped it or anything Link to comment Share on other sites More sharing options...
litigator666 Posted October 13, 2015 Report Share Posted October 13, 2015 Soonest you report it to them the better so they can't argue it's your fault. Write down the dates - when you ordered it, arrived, installed, noticed the leak/crack, date you called them to report. Link to comment Share on other sites More sharing options...
Umbee fan Posted October 13, 2015 Report Share Posted October 13, 2015 Lfs are fairly good when it comes to returns, different if you want your money back but you just want a exchange so should b sweet. Link to comment Share on other sites More sharing options...
mitch-91 Posted October 13, 2015 Author Report Share Posted October 13, 2015 Hopefully all will go good in the morning then when i call up and tell them. I just hate to set new one back up again pain in the butt haha Link to comment Share on other sites More sharing options...
