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getting a turtle

Big trouble in little filter town

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Hi friends, 

I've bought a second hand filter to set up a turtle tank. 

It's all in place, but the filter won't work. It's an Aqua One Nautilus 2700. It will work for 4-5 minutes and then the water stops flowing and the knocking sound begins. I'm on day three of trying to get this thing going. 

Do I just give up and buy a new one?

Or - is there a company you know of that offers help setting these things up?

Any suggestions welcome. 

Getting a Turtle (come hell or high water)

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Aquaholics sell them you could try them or ring around the lfs and ask them if they sell aqua one and ask them if they can get the part in or have a look on line 

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