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Resun heater not working. Help please.

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Can anybody help I bought a Resun TS600 500w heater (the ones with a titanium core and seperate controller)a few weeks ago. Anyway the sensor is working as in when I turn up the dial and pass the temperature that the tank is sitting at the power light clicks on to start heating. But it is not heating at all. I was hoping that someone else owned one and new any little tricks. I filled the water up a bit too high the other day and core was totally submerged, but I had a look this afternoon and it seems to be a completely sealed unit. It is under warranty but problem is I have to send it away and will have to buy a new heater in the mean time so my fish don't die.

Any help appreciated,

Cheers Mark.

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