ricksfish Posted August 8, 2012 Report Share Posted August 8, 2012 Just wanted to mention the outstanding service provided buy the Tech Den. Last week i had ordered a 500ml bottle of water dechlorinator and when it arrived the pop top cap was open a little. While i had not lost very much product i sent a PM just to give some feed back as to what had happened. I did also mention that i was not unhappy and that i was still a loyal customer. Within 24 hours i had a reply to my message with an apology and that there was a flat pack in the mail for my inconvenience. So i want to say Thank you and recommend to everyone to atleast try this product. Link to comment Share on other sites More sharing options...
The Tech Den Posted August 8, 2012 Report Share Posted August 8, 2012 Your welcome, happy to send it out really. You were good enough to let me know what had happened so we had the opportunity to do something about it and happy to do so. We like to think in the way of "If I was in your shoes" what would be the best way of going about it - what would I like to have happen, if it happened to me. Thank you for your kind words and appreciate the support. Link to comment Share on other sites More sharing options...
Karen Posted August 8, 2012 Report Share Posted August 8, 2012 Great customer service is what we are looking for in a busy lifestyle. Great post, Great service Link to comment Share on other sites More sharing options...
