Bassius Posted October 19, 2012 Report Share Posted October 19, 2012 Ok ...so my Pond One air pump is in need of some repair but I'm having trouble locating spare parts...it's the Pond Air 12000 model.....I need a diaphragm but the metal shaft that goes through the magnet and holds the diaphragm cases has broken as well...mmmmm....not looking good right now. Does anyone have an old one lying around???? Where can I get these parts???? Any info is appreciated . Cheers. Link to comment Share on other sites More sharing options...
Syndicate Posted October 19, 2012 Report Share Posted October 19, 2012 which would you prefer the pond one or a resun? if you've owned both that is Link to comment Share on other sites More sharing options...
Bassius Posted October 19, 2012 Author Report Share Posted October 19, 2012 Not sure...I haven't owned a big Resun.....I did use a big Boyu a few years back but the Pond One seems like it's better quality.......bottom line...I just want to fix this one so I dont have to spend big $$$$$$.....and my poor fish are looking at sayin WTF!...lol Link to comment Share on other sites More sharing options...
Redlands Pet Centre Posted October 21, 2012 Report Share Posted October 21, 2012 Hi Bassius We sell the Pond One Air Pumps and use them in store. In fact the main 12000 models that are running the shop tanks are almost 6 years old and wehave never had to replace the diaphragms. Off hand I have no idea about the shaft that you mentioned, so I will have to get on to the supplier and find out for you. If you still need help with this please send us a PM with your contact details and details like how old the pump is and where you bought it from etc. These pumps have a 3 year warranty which we can help you with even if you didn't buy it from us. If it outside warranty we will still try and get it sorted out for you. I am not back in the shop until Wednesday, so please try and send the PM by then if you still need help. Regards Russ Link to comment Share on other sites More sharing options...
